Best Practices

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2009 "Best Practices" for Power Sweeping Contractors

This information came from the 2009 National Pavement Exposition.

This seminar was moderated by Carl Barton, president of Memphis-based Aardvark Sweeping Service. Barton is also incoming NAPSA president.

In the three-hour seminar, each of the approximately seminar 75 participants had an opportunity to split out and contribute to two different topic areas. All but two of the topic areas were facilitated by the owner of a substantial-sized sweeping company.

The non-contractor facilitators were Shannon Groover, property management professional for Phillips Edison and Company, and Doug Lackey, who represented the pavement industry service aggregator company, Divisions, Inc.

Discussion topics covered included the following. Scroll down to listen to the information:

• Importance of Becoming NAPSA-Certified
• Management Techniques
• Choosing Your Customers
• Guerrilla Marketing: Ways to Broaden and Increase Sales
• Horizontally Integrating Your Business to Make More $$
• How to Meet and Exceed Property Manager Expectations

At the end of the second discusson group in each area, the facilitators provided a brief report to the group as a whole on the highlights of what had emerged within their topic areas. Below are the audio recordings of those reports.

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Note: If you hear the interview at 'chipmunk speed,' you will need to download the latest version of Adobe's free Flash player.

Importance of Becoming NAPSA-Certified
Mark Carter, facilitator Principal, Bill's Sweeping Service

Management Techniques
Dale McCaskill, facilitator Principal, Southco Sweeping and Maintenance

Choosing Your Customers
Doug Lackey, facilitator Vice President, Divisions, Inc.

Guerrilla Marketing: Ways to Broaden and Increase Sales
Gabriel Vitale, facilitator Principal, C & L Sweeper Service

Horizontally Integrating Your Business to Make More $$
Chuck Wright, facilitator Principal, The Wright Group

How to Meet and Exceed Property Manager Expectations
Shannon Groover, facilitator Regional Property Manager, Phillips Edison & Company

If you have comments or further information on this article, please let us know.

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